Yugen Tea gift vouchers and tasting terms and conditions

Types and uses of gift vouchers

  • You can use a physical gift voucher to pay for goods and services at the Yugen Tea bar-studio at Užupio str. 24, Skersvėjis by Jonas Mekas, Vilnius.
  • You can pay with a digital gift voucher (Gift Idea) at Yugen Tea e-shop. Choose wanted goods from the Yugen Tea collection at www.yugentea.lt, in the checkout window Enter the voucher number in “Discount code”. You can use the voucher only once.

When using a gift voucher, no change is given if the amount of services is below the face value of the voucher.

The tasting gift voucher is a ticket to the tea tasting. How to use the voucher? Please contact us in advance via email. at degustacijos@yugentea.lt; write your gift voucher number Yugen Tea will send you up-to-date information on available tasting dates and times. The deadline for advance booking for tastings is 1 (one) month. It is important to make your reservation for a specific tasting date before the expiry of the voucher.

Gift voucher validity

Gift voucher is a contract with a cut-off date and a time limit within which to use the services. If this deadline is missed,the service is deemed to have been provided.

Yugen Tea Gift voucher valid for: 6 months

Gift vouchers are not exchangeable for other goods or services and are non-refundable.

Gift voucher renewal

A gift voucher that has expired, but not more than one (1) month has elapsed, can still be extended by paying an extension fee.

Gift vouchers can only be renewed once.

There is a fee of €10 for each renewal of a Gift Card. Upon payment of the fee, the Gift Voucher will be extended for an additional period of 3 (three) months (starting from the date of extension). Gift voucher extension.

Date and time of tasting

  • The timing of private tastings is arranged individually according to the availability of you and the Yugen Tea Master. For the date and time of the tasting, please contact us in advance (2 weeks is recommended) by email at degustacijos@yugentea.lt
  • Group tastings are organised once or twice a month. For the date and time of the next tasting, please contact via email at degustacijos@yugentea.lt or follow Yugen Tea on Facebook in the events section at https://www.facebook.com/YugenTeaVilnius/events

The deadline for advance booking for tastings is 1 (one) month. It is important to make a reservation for a specific tasting date before the voucher expires.

The tasting may not take place if there are less than 4 participants in the group. In this case, all tasting participants are informed 3 days in advance by email and phone. The new tasting times are offered. If necessary, the validity of the tasting gift voucher is extended.

Cancellation or postponement of a tasting

A Yugen Tea Tasting is an event with a specific date and time. Failure to arrive at the tasting at the scheduled time will result in non-refund of the ticket and no exchange for other goods and services. The service is deemed to have been provided.

Cancellations made less than three (3) days before the event will result in no refund, no transfer and no exchange of the reservation for other goods and services. The service is deemed to have been provided.

Reservations can only be rescheduled to another tasting time by contacting the following email address. Email at degustacijos@yugentea.lt at least 3 days (72 hours) before the event. Reservations are deemed not to have been duly cancelled if done only by phone or social media messenger.

You can only change your reservation date once.

Information by phone: +37067843478 (Mon-Fri 10 am – 6 pm)