Privacy policy


Using our email trading system You agree that we may use the IP addresses of visitors’ computers to manage the e-shop, to record server malfunctions, and to identify visitors. We also use cookies, which allow us to provide content that is tailored to the interests of our visitors and to preserve our history of preferences.


The Yugen Tea e-shop order form requires you to provide the personal information (name, telephone number, address, e-mail address, etc.) required to administer your orders. To ensure the security of your payments, you may be directed to third-party websites responsible for making a secure payment that have a privacy policy for those websites. E-shop managers never ask for sensitive personal information (such as personal codes, passwords, bank codes, etc.). By submitting personal information, you also consent to and allow the use and processing of this information and data by providing you with information in order to contact you for business purposes or to process internal statistics.

E-shop customers’ personal data e-mail stored in the trading system for 1 (one) calendar year from the execution of the order. After this period, the customer’s personal and order data is removed from the database.

Data collected by visitors and about their orders are protected from loss, unauthorized use, processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania. The visitor’s personal data may only be used if we need to contact him. Visitors Email Email addresses may only be used for direct marketing purposes if customers sign up and confirm their wish to receive promotional information.

As provided for in Article 25 of the Data Protection Act, the data subject shall have the right to obtain from the controller or processor, by providing an identity document, information on the sources and sources of his or her personal data, the purpose for which they are processed and the purposes for which they are provided. Upon receipt of a request from the data subject regarding the processing of his or her personal data, the data controller must reply whether the personal data relating to him or her are processed and provide the data subject with the requested data no later than 30 calendar days from the data subject’s request. At the request of the data subject, such data shall be provided in writing. The controller shall provide such data to the data subject free of charge once a calendar year.